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A tale of two cities: Lessons from a US tech hub as Singapore revs up digital economy ambitions

A tale of two cities: Lessons from a US tech hub as Singapore revs up digital economy ambitions

A tale of two cities: Lessons from a US tech hub as Singapore revs up digital economy ambitions masthead image

It may well be the best of times – Singapore has found a partner in the unlikeliest of places some 13,000 km away to power its digital economy aspirations.

Seattle, Washington’s largest city, is the golden child of American innovation. Perched among the elites in the global startup scene and home to A-listers such as Amazon, it is a juggernaut few cities can rival when it comes to tech.

Meanwhile, Singapore is still making inroads with its digital economy push. Its government-funded “smart nation” vision has helped set into motion bold ambitions spanning domestic transformation and regional leadership, along with global innovation-powerhouse dreams.

To level up, Singapore can take a leaf out of the US tech hub’s playbook as investments and trade between the two cities continue to grow.
 


No sleep in Seattle

The Singapore-Seattle connection is not as distant as it seems.

Last year, the Republic received a third of all exports to Southeast Asia from the Greater Seattle region – a metropolitan area comprising Seattle and its satellite towns. This is up from the level in 2021, which was one-sixth of Greater Seattle’s exports.
 

Graph: Singapore’s growing share of Seattle’s exports to ASEAN

Key products include aircraft and spacecraft parts; electric machinery, such as sound and television equipment; industrial machinery and computers; as well as vehicles and parts.

Overall exports to Singapore in 2023 nearly doubled to US$1.4 billion (S$1.91 billion), from US$791.9 million in 2021. This year, exports totalled US$725.4 million as at August, based on data compiled by Greater Seattle Partners, a regional economic development organisation.
 

Graph: Greater Seattle’s top exports to Singapore

“Singapore punches well above its weight,” says Josh Davis, chief economic development officer and senior vice president of Greater Seattle Partners. He describes the two cities as natural partners.

The organisation, modelled as a public-private partnership, typically leads one business mission to Asia a year, Davis tells The Business Times.

“Our engagement with Singapore as a region is strong – we just had a group from Snohomish county this year in Singapore studying sustainable aviation fuels,” he adds. “We view Singapore as an equal partner and a country to learn from in Asia.”

Exports are not the only star of the show.

Over the last decade, there were eight projects from Southeast Asia to the Seattle region – and seven came from Singapore, from companies such as Grab. An overall 912 jobs were created, and capital investment totalled US$168 million.

Of the 60 projects representing foreign direct investment from Greater Seattle to ASEAN member nations over the same period, more than a third went to Singapore. Investing companies that dominate this list include tech titans Microsoft and Amazon.

The others are the likes of Expedia, visual analytics platform Tableau Software, digital identity verification solutions provider Ekata, identity authentication platform Auth0, as well as cloud migration company Skytap.

In total, 16,807 jobs were created, with US$16.1 billion in capital investment.
 

Graphic: Singapore sweeps a third of all projects to ASEAN

These strengthening trade and investment ties have been accompanied by swelling interest among Greater Seattle-headquartered tech companies in designating Singapore as a base – not just for Southeast Asia, but also the wider region.

For example, Redmond-based Microsoft and Seattle-based Tableau have planted the flags for their Asia-Pacific headquarters in Singapore.

Experience management platform Qualtrics named the city-state its Southeast Asia headquarters as well, while Seattle-based Amazon amplified its presence in the Republic in 2021 with a new office spanning three floors.

Though not a tech outfit, Boeing also has a corporate office in Singapore that supports its customers across Southeast Asia.

These companies bring with them cutting-edge expertise, capital, experience, and job opportunities. The hope is that their presence would help nurture a highly skilled local tech workforce right here in Singapore.
 

Singapore-Seattle ties

There are other surprising parallels.

For one, within the expansive tech scene, Seattle is a leader in artificial intelligence (AI) and cloud computing. Singapore likewise has its eye on becoming a global leader in AI development.

Its National AI Strategy – first launched in 2019 – sets out to, among other things, strengthen the local AI startup ecosystem and intensify the promotion of AI adoption across all enterprises.

The strategy was updated in 2023 and highlights – as one of the three main changes from the first edition – a shift from local to global. It notes that people and businesses in Singapore should “operate with the ambition to be world-leading in AI”, and that the Republic should be “well-connected to global innovation networks”.

In February this year, ASEAN launched a regional guide on AI governance and ethics at the fourth ASEAN Digital Ministers Meeting, for which Singapore played host.

These ventures, among several others, demonstrate the city-state’s hunger to step up its game in the AI landscape – a trajectory reminiscent of Seattle’s earlier ascent in the field.
 


Like Singapore, Seattle is known for its tech workforce, which serves as a valuable resource for tech startups requiring skilled talent to grow their operations, says Lim Seow Hui, director of the Americas division at Enterprise Singapore (EnterpriseSG).

EnterpriseSG is a government agency championing enterprise development.

Lim adds that Seattle, as the northernmost major American city, provides access not only to the US but also Canada.

“Singapore transport and logistics companies, such as Singapore Airlines (SIA) and SATS, have expanded to Seattle, tapping it as the closest US port to Asia,” she notes. The hub’s “strong connectivity” also supports “customers’ interests beyond the city to other regions in the US and Canada”, she adds.

An SIA spokesperson tells The Business Times that Seattle serves as an “important market” for the national carrier, as one of the fastest-growing cities in the US with a strong and diverse economy.

“Prior to the launch of services between Singapore and Seattle, SIA had a long-term presence in Seattle via a dedicated local sales team that has served the market for more than three decades,” says the spokesperson.

Citi’s head of technology investment banking for the Asia-Pacific, James Perry, agrees that Singapore is an important trading partner for the US – particularly in a number of areas relevant to the Greater Seattle area.

Seattle is home to US aerospace and tech behemoths while the wider area captures several semiconductor companies, notes Perry.

“As Singapore continues to invest in focus areas, such as high tech and aerospace, the country has naturally become a strong partner and customer to many of these companies and others like them,” he says.

“The relationship sees both (Singapore and the US) benefitting.”

Other strong pull factors include Seattle’s rich talent pool and favourable business environment.

Eugene Tan, associate economist at Moody’s Analytics, says: “Its position as a global tech hub allows Singapore firms to access key technologies and infrastructure, which is key for a successful overseas venture.”

The Republic offers similar advantages for Seattle companies with its highly educated, skilled, largely bilingual workforce, along with its pro-business climate and stable political environment that allow foreign firms to operate with peace of mind, he adds.
 

US firms descend

The growing bilateral trade between Singapore and the Greater Seattle area is a reflection of strong trade ties between the Republic and the US, says EnterpriseSG’s Lim.

The US is Singapore’s top investor, while the city-state is its third-largest Asian investor.

“Singapore and Seattle share similar strengths,” says Lim. As a hub for the Pacific North-west, Seattle presents opportunities in digital tech, clean energy, logistics, and the consumer and lifestyle space – areas in which Singapore also thrives.

These synergies have been recognised by many Seattle-based companies, Lim notes, pointing out that corporate giants such as Amazon and Boeing have set up their regional headquarters in Singapore as a springboard into Asia.

In May, cloud computing subsidiary Amazon Web Services announced that it was pumping an extra S$12 billion into its existing Singapore cloud infrastructure over the next four years, doubling its investment in the Republic.

The move is hot on the heels of a similar S$11.5 billion injection last year.

Amazon joins the ranks of other American tech giants – think Apple, Google, Microsoft, and Nvidia – which have been upping the ante in Singapore and the wider region in pursuit of greener pastures and diversification beyond China.
 

Planting Seattle’s seeds in the Garden City

However, higher operating costs may put Singapore at a disadvantage against its Southeast Asian peers.

While 38.3 per cent of all the projects Greater Seattle companies invested in ASEAN were captured by Singapore, the Republic accounted for only about three per cent – or US$500 million – of the US$16.1 billion in total capital investment.

This disparity between project volume and capital intensity directed to Singapore could be explained partly by the higher costs of operating here, compared with neighbouring ASEAN countries, says Tan of Moody’s. Land space, too, is limited.

However, despite these barriers, Singapore can still position itself as a compelling investment destination, he notes.

“To mirror Seattle’s success, Singapore can enhance its appeal as a global talent hub and actively work on developing a strong and resilient tech sector,” he says. “Collaborations with overseas business partners will help to expand Singapore’s digital footprint.”

Mali Chivakul, emerging markets economist at private bank J Safra Sarasin, agrees.

“The AI sector currently requires significant infrastructure to support the computing power, including data centres,” she explains. “As a small nation with limited resources, Singapore cannot avoid being selective of power-intensive projects.”

She adds: “It should instead leverage its position as a digital hub of the region to connect with data centres in neighbouring countries.”
 

Source: The Business Times © SPH Media Limited. Permission required for reproduction.

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