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This website is a service of the Singapore Economy Development Board (a Singapore Government Agency)
Data Protection Officer
250 North Bridge Road
#28-00, Raffles City Tower
Singapore 179101
Phone: +65 6832 6832
Email: client_services@edb.gov.sg
I. General
We take the protection of your personal data very seriously. We protect your privacy and your private data. We collect, process and use personal data in accordance with the content of this privacy policy and the applicable data protection laws.
In principle, you can use the information we provide on this website without providing any personal data. In some cases, we require personal information from you, for example, when you send us an e-mail inquiry. This includes name, company, address, e-mail address and contact data. We only collect this information if you provide it yourself, for example by entering it in our online form for e-mail contact.
We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can be subject to security gaps. A complete protection of the data against access by third parties is not possible.
II. Data Controller and data protection officer
1. Name and address of the data controller
The data controller of this website is:
Singapore Economic Development Board (EDB)
250 North Bridge Road, #28-00, Raffles City Tower, Singapore 179101
2. Name and address of the Data Protection Officer
If you have any questions regarding the collection, processing or use of your personal data, please contact our data protection officer, whom you can contact as follows:
250 North Bridge Road, #28-00, Raffles City Tower, Singapore 179101
Tel: 65 6832 6832
Email: client_services@edb.gov.sg
III. Data process on our website
1. Cookies
Our website uses cookies. As soon as you visit our website, we will give you the opportunity to choose between different cookie settings. Unless the cookies are necessary for the operation of the website, the cookies will only be set after you have given your consent / selection.
Cookies are text files that are stored on the user's computer system in the Internet browser or by the Internet browser. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser during your next visit.
The statistics cookies are used for the purpose of improving the quality of our website and its contents. The analysis cookies tell us how the website is used and enable us to constantly optimise our services.
2. Server log files
The provider of the pages automatically collects and stores information in so called server log files, which your browser automatically transmits to us. These are:
3. Contact form
If you send us enquiries via the contact form, your details from the enquiry form including the contact data you provided there will be stored by us for the purposes of processing the enquiry, and in some instances, for establishment of contact to better understand how to best assist you.
The processing of the data entered in the contact form takes place exclusively on the basis of your consent. You can revoke this consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data entered by you in the contact form will remain with us until you request deletion, revoke your consent to storage or for as long as you still interact with EDB (through website visits, email interactions, form submissions, event registration etc.). Your personal data from the above contact form will continue to remain with EDB till the day you become inactive for more than 2 years.
4. Newsletter
If you wish to receive the newsletter offered on the website, we require an e-mail address from you as well as the information in the subscription form. We use these data for the dispatch of the requested information and in some instances, for establishment of contact to better understand how to best assist you.
The processing of the data entered in the newsletter registration form takes place exclusively on the basis of your consent. You can revoke your consent to the storage of data at any time, for example via the “Unsubscribe” link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
The data you have send to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you cancel the newsletter. This does not affect data stored by us for other purposes.
5. Gated content guidebooks or reports
If you wish to download business guides, research or industry reports offered on the website, we require an e-mail address from you as well as the information in the content download form.
The processing of the data entered in the download form takes place exclusively on the basis of your consent. You can revoke this consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data entered by you in the download form will remain with us until you request deletion, revoke your consent to storage or for as long as you still interact with EDB (through website visits, email interactions, form submissions, event registration etc.). Your personal data from the above form will continue to remain with EDB till the day you become inactive for more than 2 years.
6. Obtaining Permanent Residency through Global Investor Programme
If you send us enquiries via the GIP form, your details from the enquiry form including the contact data you provided there will be stored by us for the purposes of processing the enquiry, in the event of follow-up questions, and in some instances, for establishment of contact to better serve your needs.
The processing of the data entered in the contact form takes place exclusively on the basis of your consent. You can revoke this consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data entered by you in the contact form will remain with us until you request deletion, revoke your consent to storage or for as long as you still interact with EDB (through website visits, email interactions, form submissions, event registration etc.). Your personal data from the above contact form will continue to remain with EDB till the day you become inactive for more than 2 years.
7. Connect with Service Providers through Connections Concierge
If you send us enquiries via the Connection Concierge, your details from the enquiry form including the contact data you provided will be stored by us and transmitted to the relevant service provider(s) and their business partners for the purposes of processing the enquiry, in the event of follow-up questions, and in some instances, for establishment of contact to better serve your needs.
The processing of the data entered in the contact form takes place exclusively on the basis of your consent. You can revoke this consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data entered by you in the contact form will remain with us until you request deletion, revoke your consent to storage or for as long as you still interact with EDB (through website visits, email interactions, form submissions, event registration etc.). Your personal data from the above contact form will continue to remain with EDB till the day you become inactive for more than 2 years.
8. Setup Cost Calculator
If you wish to download the report of cost estimate around how much it will cost to set up and run a business in Singapore offered on the website, we require an e-mail address from you as well as the information in the report download form. We use these data exclusively for the dispatch of the requested information.
The processing of the data entered in the download form takes place exclusively on the basis of your consent. You can revoke this consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data entered by you in the download form will remain with us until you request deletion, revoke your consent to storage or for as long as you still interact with EDB (through website visits, email interactions, form submissions, event registration etc.). Your personal data from the above form will continue to remain with EDB till the day you become inactive for more than 2 years.
9. Connect with public and private sector organisations through SG Investment Clinic
If you send us enquiries via the SG Investment Clinic, your details from the enquiry form including the contact data you provided there will be stored by us and transmitted to the relevant service provider(s) and their business partners from the public and/or private sectors for the purposes of processing the enquiry, in the event of follow-up questions, and in some instances, for establishment of contact to better serve your needs.
The processing of the data entered in the contact form takes place exclusively on the basis of your consent. You can revoke this consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data entered by you in the contact form will remain with us until you request deletion, revoke your consent to storage or for as long as you still interact with EDB (through website visits, email interactions, form submissions, event registration etc.). Your personal data from the above contact form will continue to remain with EDB till the day you become inactive for more than 2 years.
10. Future of Marketing Tool
If you wish to receive the full Future of Marketing Tool report, we require an e-mail address from you as well as the information in the report download form. Your details from the report download form including the contact data you provided there will be stored by us for the purposes of providing the full Future of Marketing Tool report and establishment of contact. EDB may contact you directly in relation to the Survey and related opportunities.
The processing of the data entered in the report download form takes place exclusively on the basis of your consent. You can revoke this consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data entered by you in the report download form will remain with us until you request deletion, revoke your consent to storage or for as long as you still interact with EDB (through website visits, email interactions, form submissions, event registration etc.). Your personal data from the above form will continue to remain with EDB till the day you become inactive for more than 2 years.
11. Third Party modules
a. YouTube
We have included YouTube videos on our website, which are stored on www.youtube.com and can be played directly from our website. These are all integrated in the "extended data protection mode", i.e. no data about you as a user will be transmitted to YouTube if you do not play the videos. Only when you play the videos will data be transferred to YouTube. We have no influence on this data transfer. Further information on the purpose and scope of data collection and processing by YouTube can be found in the "Google LLC Privacy Policy". There you will also find further information on your rights and setting options to protect your privacy: https://www.google.com/intl/de/policies/privacy.
b. Career section
When you select a job in our career section, you will be directed to a service of PageUp. Please note that we cannot assume any responsibility or guarantee for third-party content or data protection conditions. Please make sure you are aware of the applicable privacy policy before you submit personal information to these websites.
c. Google Analytics
Google Analytics is used on this website for the statistical evaluation of page visits. This is a web analysis service of Google Inc., which uses so-called "cookies". As described above, these are text files which are stored on your computer and which enable an analysis of your use of the website.
The information generated by this text file about the use of our website is transferred to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing website operators with information about website activity. If this is required by law or if third parties process this data on behalf of Google, Google will also pass this information on to these third parties. This use takes place anonymously. You can find more information about this directly at Google.
You can prevent the storage of the Cookies by an appropriate setting of your browser software. However, we would like to point out that in this case you will not be able to use all the functions of this website to their full extent. You can prevent Google from collecting the data generated by the cookie and related to your use of the website and Google from processing this data by downloading and installing the browser plugin available under the following link (tools.google.com/dlpage/gaoptout?hl=en). You can also click directly on "Off" at the link http://www.youronlinechoices.com/de/praferenzmanagement/ under "Google".
General information on Google Analytics and data protection can be found at www.google.com/analytics/learn/privacy.html. We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizelp();" in order to guarantee an anonymous recording of IP addresses - so-called IP making.
d. Google Tag Manager
This website uses the Google Tag Manager. Google Tag Manager is a solution that allows marketers to manage website tags through a single interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain and does not collect any personally identifiable information. The tool triggers other tags that may themselves collect data. Google Tag Manager does not access this data. If deactivation has been performed at the domain or cookie level, it will persist for all tracking tags implemented with Google Tag Manager.
e. Adobe Analytics
This website also uses Adobe Analytics, a web analytics service provided by Adobe Systems Software Ireland Limited ("Adobe").
Adobe Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. If the information generated by the cookie about your use of the website is transmitted to an Adobe server, the settings ensure that the IP address is anonymised before geolocation and replaced by a generic IP address before storage. On behalf of the operator of this website, Adobe will use this information to evaluate user use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Adobe Analytics is not merged with other data from Adobe. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
You can also prevent Adobe from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Adobe by downloading and installing the browser plug-in available under the following link: http://www.adobe.com/sea/privacy/opt-out.html.
f. Microsoft Clarity
This website also uses Microsoft Clarity, a web analytics service provided by Microsoft Corporation ("Microsoft").
Microsoft Clarity uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. If the information generated by the cookie about your use of the website is transmitted to a Microsoft server, the settings ensure that the IP address is anonymised and replaced by a unique Clarity user ID before storage in Microsoft Azure cloud service. On behalf of the operator of this website, Microsoft will use this information to evaluate user use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
You can also prevent Microsoft from collecting the data generated by the cookie and related to your use of the website and from processing this data by:
g. Eloqua
The data controller has integrated components of Oracle Eloqua / Oracle Marketing Cloud (hereinafter referred to as "Eloqua") on this website. Eloqua adapts relevant website content to the data of interested parties, customers and their profiles in order to enable website operators to address interested parties and customers more effectively and specifically. The purpose of Eloqua is to increase the conversion rate of prospects into customers and thus to increase the turnover of a website operator.
The operating company of Eloqua is Oracle Corporation, 500 Oracle Parkway, Redwood Shores, CA 94065, USA.
Eloqua places a cookie on the information technology system of the person concerned. What cookies are has already been explained above. On behalf of the data controller, Eloqua will use the data and information collected through our website to evaluate the user behavior of the data subject who used our website. Eloqua will also use the data to produce reports on user activity on our behalf and to provide other services to our company in connection with the use of our website.
The person concerned can prevent the setting of cookies by our website at any time, as described above, by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Oracle from setting a cookie on the information technology system of the person concerned. In addition, cookies already set by Oracle can be deleted at any time via the Internet browser or other software programs.
Furthermore, the data subject may object to the collection of data generated by the Eloqua cookie and relating to the use of this website and to the processing of such data by Oracle and prevent such processing. To do this, the person concerned must press the Click-Here button at https://www.oracle.com/marketingcloud/opt-status.html, which sets an opt-out cookie. The opt-out cookie set with the objection is stored on the information technology system used by the person concerned. If the cookies on the system of the person concerned are deleted after an objection, the person concerned must call up the link again and set a new opt-out cookie.
However, when the opt-out cookie is set, it is possible that the Internet pages of the data controller may no longer be fully usable by the data subject.
The current data protection regulations of Oracle can be found at https://www.oracle.com/legal/privacy/index.html .
h. Doubleclick
This website uses the online marketing tool DoubleClick by Google. DoubleClick uses cookies to serve ads relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads more than once. Google uses a cookie ID to track which ads appear in which browser, thereby preventing them from appearing more than once. In addition, DoubleClick may use cookie IDs to collect conversions related to ad requests. This is the case, for example, when a user sees a DoubleClick ad and later uses the same browser to visit the advertiser's website and make a purchase. According to Google, DoubleClick cookies do not contain personally identifiable information.
Because of the marketing tools used, your browser automatically connects directly to Google's server. We have no influence on the extent and the further use of the data, which are raised by the employment of this Tool by Google and inform you therefore according to our state of knowledge: By the integration of DoubleClick Google receives the information that you called the appropriate part of our Internet appearance or clicked an announcement of us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may find out and store your IP address.
In addition, the DoubleClick Floodlight cookies used enable us to understand whether you are carrying out certain actions on our website after you have accessed one of our display/video ads on Google or another platform via DoubleClick or clicked on it (conversion tracking). DoubleClick uses this cookie to understand the content you interact with on our websites so that we can send you targeted advertisements later.
You can prevent participation in this tracking process in a number of ways: a) by setting your browser software accordingly, in particular by suppressing third party cookies to prevent you from receiving advertisements from third parties; b) by disabling conversion tracking cookies by setting your browser to block cookies from the "www.googleadservices.com" domain, https://www.google.com/settings/ads, whereby this setting is deleted when you delete your cookies; c) by disabling the interest-based ads of the providers that are part of the "About Ads" self-regulatory campaign via the http://www.aboutads.info/choices link, whereby this setting is deleted when you delete your cookies; d) by permanently disabling it in your Firefox, Internet Explorer or Google Chrome browsers via the http://www.google.com/settings/ads/plugin link. Please note that in this case you may not be able to make full use of all the functions of this offer.
Further information about DoubleClick by Google can be found at www.google.com/doubleclick and support.google.com/adsense/answer/2839090, as well as data protection at Google in general: www.google. de/intl/en/policies/privacy. Alternatively, you can visit the Network Advertising Initiative (NAI) Web site at http://www.networkadvertising.org Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.
i. Facebook-Pixel
On our website we use the so-called "Facebook pixel" of the company "Facebook Inc.". The Facebook pixel allows us to classify the visitors to our website into specific target groups in order to be able to display corresponding advertisements ("Ads") on Facebook. The data collected (e.g. IP addresses, information about the web browser, the location of the website, buttons clicked, possibly pixel IDs and other features) cannot be viewed by us, but can only be used for the display of certain advertisements. Within the framework of the use of the Facebook pixel code, so-called cookies are also set.
If you have a Facebook account and are logged in, your visit to this website is assigned to your Facebook user account.
To learn how Facebook pixel is used for advertising campaigns, please visit https://www.facebook.com/business/learn/facebook-ads-pixel
For more information about Facebook's privacy policy, please visit https://www.facebook.com/policy.php
Further information on data processing by Facebook can be found at https://www.facebook.com/about/privacy
We use these functions in order to be able to present you with advertising offers corresponding to your interests.
The deactivation of the "Facebook Custom Audiences" function is possible for logged in users at https://www.facebook.com/settings/?tab=ads#
You can change your settings for advertisements in Facebook at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen if you are logged in to Facebook.
j. LinkedIn Insights
We use the LinkedIn Insight tag for this website. TheLinkedIn Insight tag creates a LinkedIn "browser cookie" that collects the following information:
This technology enables us to generate reports on the performance of our advertisements and information about website interaction. To do this, the LinkedIn Insight tag is embedded on this website, connecting to the LinkedIn server when you visit this website and are logged into your LinkedIn account at the same time.
We process your information to evaluate campaigns and collect information about website visitors who may have reached us through our campaigns on LinkedIn.
You may view the LinkedIn Privacy Policy here.
IV. Recipients
Other Government Agencies
Personal Data may be transferred to relevant government agencies for processing, if an application is submitted as described in sections 3 to 9.
Other Third Parties
Personal Data may be transferred, on a case by case basis, to designated service providers or business partners for processing, if an application is submitted as described in sections 3 to 9.
V. Your rights
1. Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke a previously given consent at any time. For this purpose, an informal notification by e-mail to us is sufficient.
2. Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. You can contact us at any time at the address given in the imprint for this purpose and for further questions about personal data.
3. Right to data transferability
You have the right to have data, which we process automatically, on the basis of your consent or in fulfilment of a contract, handed over to you or to another responsible person in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done as far as it is technically feasible.
4. Right to object
If we have a legitimate interest in processing data, you have the right at any time to object to the processing of personal data concerning you for reasons arising from your particular situation; this also applies to profiling.
VI. Changes to the privacy policy
We reserve the right to adapt this privacy policy at any time with effect for the future so that it always corresponds to the current legal requirements or in order to implement changes to our services in the privacy policy, e.g. with the introduction of new services. Please therefore look at the privacy policy again the next time you visit us.
I. Data we process when visiting the website
EDB Websites collect and process users' personal information when such information is strictly necessary for the operation of EDB Websites, or when the user has previously consented to the collection and processing of such information.
II. Personal information we collect:
III. How we collect your personal information:
EDB collects personal information in different ways, e.g., by providing services to the user as well as using services provided by third parties.
a) Cookies, log files and other technologies
We may use cookies, log files and other technologies which process personal information and data to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. Additionally, we may use cookies on our website, which enable us to analyse the surfing behaviour of our users to enhance the performance of EDB websites.
Moreover, cookies and other technologies provided by third parties are implemented in EDB websites and are processing data on behalf of service providers or as business partners.
If not strictly necessary for EDB websites to run, cookies will only process personal information after consent is given by the website’s user.
You can change your cookie settings any time in the cookie consent tool, here, where detailed information about each cookie, it’s function and the responsible service provider is stated.
Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the processing of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.
b) Newsletter
By subscribing for the EDB Newsletter the information from the input mask will be processed by us.
c) Contact forms
Contact forms which can be used for
When using contact forms the data from the input mask will be processed by us.
IV. We use these services which process personal information
Data processing of the following services can be individually set in our consent manager, unless they are functionally necessary to run the website:
Service Provider |
Address |
Privacy Policy |
Amazon Digital UK Limited (AWS) |
1 Principal Place, Worship Street London, EC2A 2FA, UK |
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201909010 |
Consentmanager |
Consentmanager AB Håltegelvägen 1b 72348 Västerås Sweden. |
|
Google Ireland Limited |
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland |
https://support.google.com/policies/contact/general_privacy_form |
IAB Europe A.I.S.B.L |
Rond-Point Robert Schumanplein 11, Brussels, Belgium |
|
OneTrust, LLC (CookieLaw) |
1200 Abernathy Rd Ste 600, Atlanta, Georgia 30328-569 |
|
Imperva Inc (Incapsula) |
One Curiosity Way, Suite 203, San Mateo, CA 94403, United States of America. |
|
Adobe Systems Software Ireland Limited Analytics |
4-6 Riverwalk, Citywest Business Park 0000, Dublin 24, Ireland. |
|
LinkedIn Corporation |
1000 W Maude, Sunnyvale CA 94085, United States |
|
Meta Platforms Inc., |
One Hacker Way Menlo Park, CA 94025 USA |
|
Microsoft Corporation |
1 Microsoft Way, Redmond WA 98052, USA |
|
Snowplow Analytics Limited |
3rd Floor, 48-50 Scrutton St, London EC2A 4HH, United Kingdom |
|
Cloudflare Inc. |
101 Townsend St., San Francisco, CA 94107 United States |
|
Outbrain Inc. |
111 West 19th Street, New York 10011, United States |
|
Ogury Limited |
3rd Floor, Classic House, 174-180 Old Street, London EC1V 9BP |
|
Exponential Interactive |
Global Head Office, 2340 Powell Street, #378 Emeryville, CA 94608, USA |
|
The UK Trade Desk Ltd. |
1 Bartholomew Close, 10th Floor, London EC1A 7BL, United Kingdom |
|
Yahoo EMEA Ltd. |
770 Broadway 4th, 5th Floors, New York NY 10003-9562, USA |
|
Liveintent Inc. |
1 World Trade Center, New York, NY 10006, USA |
|
Leadinfo B.V. |
Rivium Quadrant 141, 2909 LC Capelle aan den IJssel, the Netherlands |
|
Oracle Corporation |
1900 Oracle Way, Reston VA 20190, USA |
V. Legal basis for data processing
The purpose of using technically necessary cookies is to deliver the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change. Such are temporary (session) storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. Logfiles are stored to ensure the functionality of the website.
The legal basis for further processing of personal information by EDB or its service providers is the users consent according to Art. 6 (1) lit. a GDPR.
Processing of personal information will only occur with the website or service user’s consent. Therefore, the cookie consent tool (link ) is established and EDB website usage is available after the user decided about consent to data processing by EDB.
If a user makes use of contact forms, the data entered in the input mask will be transmitted to us and the service provider. Your consent according to Art. 6 (1) lit. a GDPR. to will be obtained for the processing of the data as a part of the sending process and reference will be made to this privacy policy.
If a user registers for EDB Newsletter consent will be obtained for the processing of personal information during the registration process and reference will be made to this privacy policy.
VI. Purpose of data process
Personal information is used by EDB and its service providers for different purposes but is only used to the extent of users given consent.
Therefore, personal information might according to Your given consent be used:
a) to provide and improve EDB services:
b) Measuring and analyse EDB services and customer behaviour:
c) Other Purposes:
VII. Retention of personal information
In general, we will retain relevant personal information of Site visitors for at least two years from the date of our last interaction with you and in compliance with our obligations under applicable laws, or for longer if we are required to do so according to our regulatory obligations or professional indemnity obligations, or where we believe necessary to establish, defend, or protect our legal rights and interests or those of others.
VIII. Recipients
Other Singapore Government Agencies
Personal Information will not be shared with third parties without user’s consent. EDB is a Singapore Government Agency. Personal Data may be transferred to other relevant Singaporean Government Agencies for processing if an application is submitted as described in section III c) and previous user consent was obtained.
Other Third Parties
Personal Data may be transferred to designated third parties, on a case by case basis, if an application is submitted as described in section III c) and previous user consent was obtained.
Other personal information than processed as described in section III c) may be transferred to and processed by third parties if previous user consent was obtained.
IX. Rights
If personal data is processed, you are the data subject within the meaning of the GDPR and you are entitled to the following rights against the controller:
The right of access and the right to erasure may be subject to restrictions may exist in accordance with national laws.
The data subject has the right to not be subject to a decision based solely on automated processing according to Article 22 GDPR.
You can withdraw your consent to the processing of personal data at any time.
This also applies to the revocation of declarations of consent given to us before the EU General Data Protection Regulation came into force, i.e. before 25 May 2018. Please note that the revocation is only effective for the future. effective in the future. Processing that took place before the revocation is not affected.
Without prejudice to any other administrative or judicial remedy, you have the right to appeal to a supervisory authority, in particular in the Member State of your residence, place of work or alleged infringement, if you consider that the processing of your personal data is in breach of the GDPR. Addresses and contact information for national data protection authorities are listed here.
The supervisory authority to which the complaint was submitted informs the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.
X. International Data Transfers
User Data may be transferred or processed in countries other than the country in which you are resident (EU/EEA).
Users should be aware that these countries may have data protection and privacy laws that are different to the laws of your country. However, we take appropriate safeguards to ensure that your User Data remains protected in accordance with this Privacy Policy. These safeguards include transferring User Data from the EU/EEA:
Information about the Standard Contractual Clauses are provided here. If you have any questions about our international transfers of User Data, please contact us using client_services@edb.gov.sg
